Who we are
C&L Aero is a global aviation services and aftermarket-support provider for regional and corporate aircraft specializing in quality parts, service, sales, leasing, maintenance, aircraft refurbishment and aircraft re-marketing. Our website address is https://cla.aero/. For contact information, please visit here: https://cla.aero/about-cl/inquiries/
Our overall policy is extremely simple: If we collect information from you, we use it only for the purposes for which it was collected, and the other limited purposes outlined below. We will not sell or share your personally identifiable information with any third party except for in the instances described below.
Here are the details of our privacy policy. This statement may change over time — please review it periodically.
What personal data we collect and why we collect it
We collect some non-personally identifiable information automatically and some in our registration and contact forms. Non-personally identifiable information might include your IP address, the type of browser or operating system you use, the domain name from which you linked to our site, etc. We use this non-personally identifiable information to help diagnose problems with our server and to administer our website.
Cookies
We may use “cookies” to determine whether you have visited our site previously and to save and remember any preferences that you set while using our site. Our cookies cannot retrieve any other data from a hard drive or obtain an e-mail address. Although a user has the ability to modify most browsers to either accept all cookies, notify the user when a cookie is sent, or reject all cookies, it may not be possible to utilize certain services at C&L Aero if cookies are rejected.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Contact forms
Our site’s contact forms may request or require users to give us personally identifiable information (like their name, telephone number, business name, business address and e-mail address). We may use the information from our registration and contact forms to contact the user. We will not sell or disclose your personally identifiable data to any third party that is not an affiliate of C&L Aero unless: (i) we transfer our business assets (as further described below); (ii) we first obtain permission from you; (iii) we need to share it with agents or contractors who perform services for us; or (iv) we are required by law to disclose it.
Analytics
C&L Aero uses Google Analytics to track technical data on users, including user counts, bounce rates, landing pages, and pages visited. User IP addresses are anonymized before being stored in Google Analytics. If you wish to not be tracked by Google Analytics, you can download a browser add-on through Google here: https://tools.google.com/dlpage/gaoptout.
Retargeting
We use Google AdWords Remarketing to advertise C&L Aero across the Internet, in particular on the Google Display Network. AdWords remarketing will display ads to you based on what parts of the C&L Aero website you have viewed by placing a cookie on your web browser.
This cookie does not in any way identify you or give access to your computer or mobile device.
The cookie is used to indicate to other websites that “This person visited a particular page, so show them ads relating to that page.” Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you.
If you do not wish to see ads from C&L Aero you can opt out in several ways:
1. Opt out of Google’s use of cookies by visiting Google’s Ads Settings.
2. Opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.
C&L Aero uses Google Ad services for retargeting ads through the Google Display Network. We also use Facebook’s retargeting pixel for video ads on Facebook and Instagram. If you’d like to learn more about Google’s Display Network, you can click here: https://support.google.com/google-ads/answer/2404190?hl=en. For Google Ad’s privacy policy, click here: https://policies.google.com/privacy?hl=en.
Our website utilizes the Conversion Tracking Pixel service of Facebook. This tool allows us to follow the actions of users after they are redirected to a provider’s website by clicking on a Facebook advertisement. We are thus able to record the efficacy of Facebook advertisements for statistical and market research purposes. The collected data remain anonymous. This means that we cannot see the personal data of any individual user. However, the collected data are saved and processed by Facebook. Facebook is able to connect the data with your Facebook account and use the data for their own advertising purposes, in accordance with Facebook’s Data Use Policy found under: https://www.facebook.com/about/privacy/. Facebook Conversion Tracking also allows Facebook and its partners to show you advertisements on and outside Facebook. In addition, a cookie will be saved onto your computer for these purposes.
Please click here if you would like to revoke your permission: https://www.facebook.com/ads/website_custom_audiences/.
Who we share your data with
C&L Aero does not share personal data with any other third party company or account that is not directly controlled by C&L Aero.
How long we retain your data
Our site’s contact forms store user data for up to 90 days when it is then purged from our system. If a form entry leads to a sales representative establishing a relationship with a user, that data is then stored on our CRM account through SugarCRM. That data is kept on our CRM for as long as the relationship continues. You can view SugarCRM’s privacy policy by visiting here: https://www.sugarcrm.com/legal/privacy-policy.
What rights you have over your data
If you have filled out a form on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Some non-personally identifiable information, like a user’s IP address, is collected by our Google Analytics and Hotjar accounts. This information is used for tracking our personal marketing operations as well as technical data on users (see Analytics above).
Your contact information
Correct/Update
This site gives users the following options for changing and modifying information previously provided:
- E-mail us at privacy@cla.aero
- Send mail to the following address:
C & L Aviation Group
40 Wyoming Ave
Bangor, ME 04401
Additional information
How we protect your data
While there is no such thing as “perfect” security on the Internet, we will take all reasonable steps to ensure the safety of your personally identifiable information. This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. However, we do not assume any liability for third-party usage of your personal information, whether obtained legally or illegally from our system.
Transfer of Business Assets
As we continue to develop our business, we may be acquired, merge with another business, or acquire or buy other businesses or assets. In such transactions, both personally and non-personally identifiable information will likely be one of the transferred assets.
